We are hiring Application Support Engineers to join a Top US MNC building and operating large-scale enterprise platforms, cloud-native applications, SaaS products, and mission-critical business systems.This is an chance to work with a globally recognized organization while collaborating with distributed engineering, cloud operations, and product teams supporting applications used by thousands to millions of users worldwide.Location100% RemoteStart DateImmediate to 4 WeeksWhat You'll Do
- Monitor, troubleshoot, and resolve application issues across production, staging, and testing environments.
- Investigate incidents, service disruptions, performance bottlenecks, and user-reported issues.
- Perform root cause analysis and collaborate with engineering teams to implement long-term fixes.
- Support application deployments, releases, upgrades, and maintenance activities.
- Work closely with software engineers, DevOps teams, cloud engineers, product managers, and customer success teams.
- Manage incident, problem, and change management processes.
- Analyze application logs,



system metrics, and monitoring dashboards to proactively identify issues.
- Coordinate with cross-functional teams to ensure timely resolution of critical production incidents.
- Document troubleshooting procedures, known issues, and operational runbooks.
- Support production environments while maintaining high availability and service reliability.
- Participate in on-call support rotations and incident response activities where required.
- Contribute to continuous improvement initiatives focused on operational excellence and customer experience.

Required Skills
- 3+ years of experience in Application Support, Production Support, Technical Support, or Software Support Engineering.
- Strong understanding of application architectures, software systems, and troubleshooting methodologies.
- Experience supporting enterprise applications, SaaS platforms, or customer-facing software products.
- Knowled

📌 Application Support Engineers (India)
🏢 SkillsCapital
📍 India