Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and professionally.
- Provide accurate information about products and services.
- Maintain customer records and update support tickets.
- Ensure high levels of customer satisfaction.
Requirements:
- Excellent communication and problem-solving skills.
- Basic computer proficiency.
- Ability to handle customers with patience and professionalism.
- Prior customer support experience is an advantage.
- Minimum qualification: Graduate/12th Pass.
Pay: ₹18,000.00 - ₹30,000.00 per month
Perks:
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund