20 Aug
|
Intercool Solutions
|
Mumbai
20 Aug
Intercool Solutions
Mumbai
Role & responsibilities
Customer & Team Liaison: Act as the main point of contact between customers and service teams.
Service Call Management: Log, prioritize, and follow up on service requests and complaints.
Inventory & Logistics: Monitor spare parts and coordinate with purchasing/stores for timely availability.
SLA Compliance: Ensure service teams meet promised service level agreements.
Preferred candidate profile
Technical: Knowledge of HVAC systems
Software: MS Office, Excel.
Soft Skills: Coordination, Complaint Handling, Follow-ups, Report Preparation, Customer Service
📌 Service Coordinator (Mumbai)
🏢 Intercool Solutions
📍 Mumbai