Responsibilities
- Good written communication & build rapport with clients.
- Service quality at top of mind .
- Sense of urgency & commitment is very significant
- Co-ordinate among team for skill mutualization and suggest pro-active measures to improve efficiency / process.
- Perform the role with maximum Caution, Responsibility and Confidentiality as demanded by the function.
Profile required

Should have around 3-5 yrs of Experience.

Experience in L1 and L2 production support and ticketing process.
- Must have Strong understanding of Linux.
- Good to have knowledge of Windows and PowerShell.
- Good to have knowledge on Linux shell scripting.
- Good to have knowledge on Windows, PowerShell and Docker Containerization(Deploy docker images and manage services)
- Should have knowledge on Release management
- Should have capability to do product development, automation and application upgrades.
- Good to have knowledge on transition skills, SOP preparation and new application onboarding.
- Should have good Communication skills




- Should have solid analytical and problem-solving skills.
- Must take ownership and accountability of a product delivery.
- Strong Knowledge on ITIL concepts
- Experience in production support and ticketing process
- DB experience - SQL server/Oracle DB(SQL query writing experience-DDL/DML..etc)
- ETL production support experience-Informatica or SSIS tools
- Should have knowledge on any monitoring tools(Nagios/eon..etc)
- must know any one of scripting language(shell/PowerShell/python)
- Good to have Azure/Azure data engineering/jboss/WebSphere knowledge
- Good to have knowledge on any deployment tools (VSTS)
- Good to have knowledge on SSL certificate management
Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national

📌 Specialist Software Engineer (Bengaluru)
🏢 Société Générale
📍 Bengaluru