Construction Manager/ Customer Account Head (Mumbai)

Construction Manager/ Customer Account Head (Mumbai)

20 Aug
|
Srinivasa Infra Buildcon Private
|
Mumbai

20 Aug

Srinivasa Infra Buildcon Private

Mumbai

To lead the end-to-end execution of Telecom projects across the Mumbai Circle by ensuring timely site delivery, effective client coordination, budget control, quality compliance, and customer satisfaction. The role serves as the single point of contact (SPOC) between the client and the organization for all operational and commercial matters related to the assigned account.

1. Client Account Management
- Act as the primary point of contact for Indus Towers' Mumbai Circle team.
- Build and maintain strong skilled relationships with the client's Project, Deployment, SCM, and Circle teams.
- Attend client meetings and weekly/monthly review meetings.
- Address client concerns promptly and ensure timely resolution.
- Communicate project status, risks, and mitigation plans proactively.
- Ensure high levels of customer satisfaction through responsive support and consistent delivery.

2. Project Planning & Execution
- Prepare project execution plans based on client rollout schedules.
- Develop deployment plans for manpower, subcontractors, equipment, and materials.




- Monitor daily progress against project milestones.
- Ensure timely completion of all New Build sites as per client timelines.
- Drive achievement of monthly rollout targets.

3. Construction Management
- Supervise construction managers, site engineers, and supervisors.
- Ensure adherence to approved drawings, BOQ, and technical specifications.
- Monitor quality during civil, electrical, and infrastructure activities.
- Ensure zero rework through first-time-right execution.
- Conduct regular site inspections and quality audits.

4. Customer Coordination
- Coordinate daily with client representatives regarding:
- Site allocation, Material availability, RFI/RFA approvals
- Site readiness, Handover schedules, Snag closure
- Ensure timely submission of all reports requested by the client.

5. Schedule Management
- Track planned versus actual progress.
- Identify delays and implement recovery plans.
- Maintain m

📌 Construction Manager/ Customer Account Head (Mumbai)
🏢 Srinivasa Infra Buildcon Private
📍 Mumbai

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