20 Aug
|
BBC Global Services
|
India
20 Aug
BBC Global Services
India
Key Responsibilities
- Troubleshoot and resolve WordPress website issues via Zoho ticketing system
- Diagnose and resolve WordPress plugin conflicts and theme issues
- Troubleshoot third-party API integrations (e.g., Cycle, Blueprint via API endpoint)
- Communicate ticket status updates and completion to internal team
- Ticket completion rate, average ticket resolution time, team communication, responsiveness
Skills Requirements
- Proficiency in WordPress and PHP development.
- Working knowledge of CSS and HTML for website customization and maintenance.
- Experience with WooCommerce and eCommerce website setup and management.
- Familiarity with Cornerstone Page Builder (preferred; training can be provided).
- Solid communication skills and the ability to work collaboratively in a team environment.
- Ticket completion rate, average ticket resolution time, team communication, responsiveness
📌 WP developer (India)
🏢 BBC Global Services
📍 India