Housekeeping Manager

Business Unit: Vivanta Arunachal Pradesh, Tawang

Department: Housekeeping

Job Objective

Housekeeping Manager functions as strategic business partner of a hotels housekeeping operations. The position ensures to assist the housekeeping operations to meet the brand s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development implementation of the departmental strategies.

Essential Job Tasks
- Being updated with the current trends, pushing for innovation and strategizing plans for the department, based on the observations.
- Monitoring cost and budgets for the department
- Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to.

Areas of Responsibility
- Assist in determining the departmental budget in terms of costs and revenues. Participate in a monthly review of the expenses incurred provide relevant inputs to curtail on the areas that are crossing budgets. In the absence of the HOD,



officiate as acting head, conduct meetings and daily reviews.
- Review work logs to ensure adherence to processes. Conduct inspection of rooms, banquet areas for special functions etc. and rectify defects, if any found.
- Coordinate pest control schedules and regularly check the maintenance and upkeep of back and staff areas. Facilitates cleaning activities like super cleaning, deep cleaning, carpet cleaning and shampooing, maintenance of artwork, marble polishing, wood polishing, etc. as per the schedule maintain accurate records.
- Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests / complaints are being handled professionally and are closed within the prescribed time period.
- Monitor stocks of all replenish able items like household supplies, cleaning supplies, linen, uniforms etc. Conduct inventory check, take corrective actions and control losses, pilferage

📌 Housekeeping Manager (Tawang)
🏢 Taj Safaris
📍 Tawang