Backend Engineer, Monitoring and Anomaly Detection (Monetization) An overview of this role

The Observability, Monitoring, and Integrations team sits within GitLabs Monetization section and owns end-to-end observability, monitoring, and detection across the systems that power how customers buy and use GitLab. As a Backend Engineer on the Fulfillment Workflow Monitoring (Catch All) team, youll build and operate telemetry, detection, and reconciliation tooling that identifies billing, data, and event anomalies across CustomersDot, Salesforce, and Zuora before they affect revenue or the customer experience.

This is a greenfield team, and youll help build it from the ground up. Youll shape its operating rhythm, incident handling model, and quality bar while using telemetry, artificial intelligence, and machine learning to proactively detect and resolve issues. Because Monetization changes can directly affect revenue and often involve confidential or financial information, youll use robust judgment, careful rollout practices, and a high bar for reliability.



Were opening this role at the Senior Software Engineer and Staff Software Engineer levels.
- Automated billing anomaly detection for event drops, abuse spikes, and transactional discrepancies
- End-to-end telemetry, tracing, and reconciliation across CustomersDot, Salesforce, Zuora, and usage and billing pipelines

What you ll do
- Design, build, and operate metrics, logs, and traces across the Monetization stack using tools such as Prometheus and Grafana.
- Implement automated detection for billing, data, and event anomalies, and route alerts to the designated feature teams.
- Develop reconciliation and data integrity checks across usage and billing pipelines.
- Define and track service reliability targets (SLOs) and service level indicators (SLIs) to measure reliability, write runbooks, and take part in incident handling.
- Explore artificial intelligence and machine learning techniques to predict system anomalies

📌 Senior Backend Engineer (Bengaluru)
🏢 Gitlab
📍 Bengaluru