Job Summary
- Providing L2 level of Network and Service Assurance support for enterprise network on routing and switching and is comprised of Cisco based WAN/ LAN / WLAN and SDWAN technologies.
- Troubleshooting the complex/multi domain/high impact incidents on the network and services that are escalated by Tier 1.5 Service Desk while adhering to SLA/KPIs.
- Designing and implementing quick fix solutions and work around to ensure that the services are restored till the time the final fix is implemented.
- Coordinating with the Field Technician for incident resolution to perform the correct actions to resolve the incident.
- Escalating the incidents to L 3 Resolver group if the solution needs design change or involvement of OEMs.

Qualifications




- Bachelor of engineering degree and 5-8 years of experience.
- Valuable hands-on experience on EIGRP, OSPF, BGP, MPLS, CoS, QoS, VRF, VLANS, and VPNs.

Job Details
- Locations : PUNE [India]
- Skill Set : Network Operations
- Total Experience : 7.00 to 10.00 Years
- No of Openings : 1
- Domain : IT

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr. Network Engineer (Pune)
🏢 Tech Mahindra
📍 Pune