Backend Engineer, Platform Integrations (Monetization) An overview of this role

As a Backend Engineer on the Monetization Platform Integrations team, youll design, build, and maintain integrations between CustomersDot and Monetization services and GitLabs enterprise applications, including Salesforce, Workato, and Zuora. Youll own robust application programming interface (API) contracts, protect data integrity across systems, and build resilient cross-platform workflows that support how customers buy, provision, and renew GitLab.

Because these integrations move financial and subscription data between systems, youll maintain a high bar for reliability, observability, and careful rollout. Were hiring for this role at the Software Engineer and Senior Software Engineer levels.
What you ll do
- Design, build, and maintain integrations between CustomersDot, Monetization services, and enterprise applications such as Salesforce, Workato, and Zuora.
- Define and evolve representational state transfer (REST) and GraphQL API contracts, including versioning and backward compatibility.




- Build and monitor observable, fault-tolerant integration workflows, tracking failure rates, retry success, and data-integrity incidents.
- Ensure data integrity and consistency across integrated financial and subscription systems.
- Review merge requests from other Monetization engineers and offer clear, constructive feedback.
- Work with Product, Finance, IT, Sales, and Support to translate cross-system needs into reliable integrations.
- Own projects from proposal and discussion through delivery, rollout, and production monitoring.
What you ll bring
- Professional experience working with Ruby on Rails.
- Experience integrating with third-party or enterprise APIs, including billing, customer relationship management, or automation platforms.
- Robust API design skills, including REST, GraphQL, contracts, versioning, and backward compatibility.
- Familiarity with event-driven patterns such as w

📌 Intermediate Backend Engineer (Bengaluru)
🏢 Gitlab
📍 Bengaluru