The Enterprise Technology Services organization partners with every part of the American Express business to power the company s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

Required Qualifications
- 8+ years of experience in Operational Risk Management, Control Management, Risk Identification Assessment, RCSA, Compliance, Internal Audit, or related risk disciplines.
- Bachelor/Master s degree in Business, Finance, Risk Management, Digital , or related discipline.




- Strong hands-on experience executing and facilitating Risk and Control Self-Assessments (RCSA).
- Demonstrated understanding of Operational Risk Management (ORM) frameworks, risk governance, and control management practices.
- Experience assessing control design and operating effectiveness.
- Strong stakeholder management skills with the ability to influence across multiple levels of the organization.
- Experience managing cross-functional initiatives involving business, compliance, risk, technology, and audit partners.
- Solid analytical, problem-solving, and communication skills.
- Experience working with risk management platforms such as Archer , Service Now or equivalent governance, risk, and compliance (GRC) tools.
- Ability to lead and develop team members.

Preferred Qualifications
- Knowledge of regulatory expectations within the financial services industry.
- Experience s

📌 Manager-Technology Risk (Chennai)
🏢 American Express
📍 Chennai