Job Title: Microservice Operations Analyst

Overview

We are seeking a skilled Microservices Operations Analyst to support, monitor, and optimize cloud-native applications running on Azure. This role focuses on incident resolution, observability, and operational stability for distributed microservices architectures, ensuring high availability, performance, and minimal disruption to business-critical systems. This role has a solid focus on the SAP Custom ecosystem , which is composed of Node.js microservices and robust architecture on Azure .

Key Responsibilities
- Monitor and support microservices-based applications across Azure environments (AKS, APIM, Service Bus, Event Hub, etc.).
- Lead and support L2 incident and service requests , including critical incidents/war rooms, ensuring quick troubleshooting, rapid resolution, and escalation to L3 when required.
- Perform initial root cause analysis (RCA) and document findings, preventive actions, and resolution steps.
- Utilize Datadog to analyze logs, metrics,



code logic and distributed traces to detect anomalies and performance bottlenecks and prevent recurrence.
- Collaborate with Dev/SRE teams for bug fixes, deployments, and improvements.
- Suggest continuous improvement in monitoring, alerting, automation, and operational processes.
- Manage tickets using ITSM tools (ServiceNow/JIRA) in line with SLAs .
- Proactively check Monitoring incidents and contribute to performance optimization for microservices workloads.
- Adaptable to On-Call shifts and schedules as needed.
- Documentation of War Rooms and critical issues and handovers to next shift.

Required Skills Experience
- 3 8 years of experience in production support / operations of microservices architectures .
- Solid Hands-on experience with Azure services :
- Azure Kubernetes Service (AKS)
- Azure API Management (APIM)
- Azure Service Bus / Event Hub
- Azure DevOps (ADO) / CI-CD pipelines
- Understanding of containerization and orchestration (Docker, Kub

📌 Microservice Operations Analyst (Bengaluru)
🏢 Tecqubes Technologies
📍 Bengaluru