:" About Umbrella

Umbrella Incorporated partners with enterprises to navigate complexity, accelerate growth, and drive measurable impact.

This role will support both Cloud Managed Networks and Tidal Commerce , two member companies of Umbrella Incorporated, supporting a dynamic and growing environment spanning IT infrastructure, cloud technologies, cybersecurity, and digital commerce consulting & implementation.

About the role

We are seeking a detail-oriented and organized Sales Administrator to support our sales team and ensure the smooth execution of day-to-day sales operations. This role is responsible for managing sales processes, maintaining accurate records, and acting as a key point of coordination between customers, sales representatives, and internal teams.

The Sales Administrator plays a critical role in enabling the sales team to focus on revenue-generating activities by handling administrative, operational, and customer-related tasks.



This position is ideal for someone who thrives in a fast-paced workplace and enjoys working across multiple functions to ensure seamless operations.

This role will support full eastern (US Eastern - EST/EDT) overlap 9 am to 5 pm.

Responsibilities
- Process sales orders, quotes, and invoices accurately and in a timely manner
- Maintain and update customer records, contracts, and sales documentation
- Serve as a point of contact for customer inquiries, order status updates, and issue resolution
- Coordinate with internal teams (e.g., finance, operations, logistics) to ensure timely order fulfillment
- Prepare and maintain sales reports, dashboards, and performance metrics
- Manage CRM (Salesforce) systems and ensure data accuracy and completeness
- Support the sales team with administrative tasks such as scheduling meetings and preparing materials
- Assist with tracking sales targets and pipeline activity
- Identify and support process improvements within sales operations

Qualifications and Requirements
- Diploma or

📌 Sales Administrator (India)
🏢 Tidal Commerce
📍 India