20 Aug
|
HighLevel
|
India
Who You Are:
Highlevel is looking for a detail-oriented and people-first Affiliate Payment Ops Specialist II. Reporting to the Accounts Payable Manager, youll be the operational backbone of our referral and endorsements programs making sure affiliates and endorsers are paid accurately, records are maintained meticulously, and every partner feels supported. This is a outstanding opportunity for someone early in their career who is eager to develop expertise in SaaS partnerships, financial operations, and affiliate marketing.
Affiliates Program
- Develop a thorough working knowledge of the commissions structure and apply it consistently across all affiliate activity
- Monitor and maintain affiliate records within the referral program platform, including upgrade tier tracking, referral link assignments, and account tagging
- Validate commission calculations on a regular basis to for accuracy before payouts are processed
- Process weekly commission payouts in a timely and accurate manner, flagging discrepancies for resolution
- Maintain organized affiliate payment and tax records in compliance with company policies and regulatory requirements
- Prepare and issue year-end 1099 forms to applicable affiliates
- Serve as the primary point of contact for affiliate inquiries, managing a high-volume inbox with professionalism, accuracy, and a consistent response standard
- Serve as the primary point of contact for the Affiliate department, managing communications and manual requests, escalating complex cases as needed
- Identify patterns in affiliate questions or issues and proactively surface process improvement opportunities to leadership
Endorsements Program
- Administer endorsement payouts, confirming agreements are accurately reflected in payment records and disbursements are processed on schedule
- Track and reconcile endorsement payment terms, deliverables, and payout milestones in coordination with relevant stakeholders
- Directly enter and manage endorsement invoices in
📌 Affiliate Payment Ops Specialist II (India)
🏢 HighLevel
📍 India