Job Description Senior Cardiology & Hemodynamics Applications Support Engineer Summary The Senior Cardiology & Hemodynamics Applications Support Engineer will be responsible for providing application maintenance and support activities across all cardiology, hemodynamics, electrophysiology (EP), ECG/Holter management, and ancillary clinical applications (including PACS). This role ensures all the applications are healthy and actively serving the business users. Key Responsibilities
- Apply incident, problems, and change management practices across the cardiology application portfolio spanning hemodynamics, EP, ECG/Holter, and echo/structured reporting coordinating across clinical, Cath/EP lab operations, infrastructure, and vendor application teams to resolve issues and minimize clinical disruption.
- Troubleshoot issues reported by business users to identify root cause and resolve them within SLAs providing workarounds as quick fixes and implementing permanent fixes.
- Proactively monitor application health, respond to alerts, and act on emerging issues before they impact clinical users.




- Coordinate minor upgrades to the applications and validate the applications post upgrade / patch implementation.
- Participate in go-live cutovers, troubleshoot escalated issues, and ensure rapid resolution of integration or configuration problems.
- Participate in the on-call rotation and after-hours escalation to provide continuous support for Cath lab, EP, and cardiology operations.
- Execute planned and unplanned downtime procedures including Cath lab and EP lab downtime and clinical workarounds and support post-downtime reconciliation.
- Engage with clinical stakeholders to gather feedback and ensure optimized workflows for clinical staff.
- Write and maintain runbooks and knowledge-base articles to standardize resolution and reduce repeat incidents. Experience & Skills
- 5+ years of experience in supporting Cardiology and Hemo applications including Merge Cardio, GE Cardio L

📌 Senior Support Engineer (Bengaluru)
🏢 Infinite
📍 Bengaluru