Job Title: Patient Care Coordinator
Company Name: Manipal Hospitals

The Patient Care Coordinator is responsible for ensuring a seamless and efficient patient experience throughout their healthcare journey. This role involves coordinating appointments, managing patient records, and facilitating communication between patients and healthcare providers. The coordinator will serve as a liaison, ensuring that patients receive the necessary care and support while navigating medical processes.

Key Responsibilities:
- Manage patient appointments and schedules to ensure timely access to healthcare services.
- Greet and assist patients upon arrival, creating a welcoming environment.
- Collect and verify patient information and medical history for accurate record-keeping.
- Communicate effectively with healthcare providers and other staff members to address patient needs.
- Provide information to patients about treatment plans, procedures, and policies.
- Coordinate referrals and follow-up appointments as required.




- Handle inquiries and concerns from patients and their families with empathy and professionalism.
- Maintain and update patient records, ensuring confidentiality and compliance with healthcare regulations.
- Assist in insurance verification and billing processes as needed.
- Participate in quality improvement initiatives to enhance patient care services.

Skills and Tools Required:
- Excellent communication and interpersonal skills to foster strong relationships with patients and staff.
- Robust organizational skills and attention to detail for managing multiple tasks effectively.
- Empathy and compassion in dealing with patients and their families.
- Proficiency with healthcare management software and electronic medical record systems.
- Ability to work collaboratively in a team-oriented environment.
- Strong problem-solving skills to address patient concerns efficiently.
- Knowledge of healthcare policies and protocols, including insurance processes.
- Basic com

📌 Patient Care Coordinator (Bengaluru)
🏢 Manipal Health Enterprises
📍 Bengaluru