Duties and Responsibilities
Prefer Candidates with retail Debt Management Services experience.
To achieve Debt Management Services targets assigned to the territory by meeting Debt Management Services target for the states or region assigned.
Meeting the Target on Cost of Debt Management Services.
Ensuring meeting PI Targets within cost limit specified.
Ensuring legal guidelines are compiled for entire Debt Management Services structure in letter and spirit.
Ensure that the Debt Management Services agencies and executives adhere to the legal guidelines provided by the law in force.
Ensure adherence to the Code of Conduct.
Continuously monitoring Debt Management Services agencies and Debt Management Services executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
Keeping the write-off percent within risk pricing.
Handle customer issues escalations.
Provide feedback on credit policy based on market conditions.
Approve waivers on PI as per delegation matrix.
Ensuring documented feedback and action taken on all cases in soft buckets.
Ensuring adequate "Feet on Street" availability area-wise / bucket-wise / segment-wise.
Manage and put support mechanism for legal / police issues.
Ensuring audit queries are complied with.
Required Qualifications and Experience
People Management skills.
Demonstrated success & achievement orientation.
Excellent communication skills.
Negotiation Skills.
Solid bias for action & driving results in a high-performance setting.
Demonstrated ability to lead from the front.
Excellent relationship skills.
Affirmative in nature, Robust Leadership Skills, Clarity of thought and perseverance.
Exceptionally high motivational levels and needs to be a self-starter.
Working knowledge of computers.
Locations
Job Level: GB02
Job Title: Assistant Manager - Debt Management Services - Rural, RNPL
Job Location Country: India
State: TAMIL NADU
Region: South
City: Chennai
Location Name: Chennai - Anna Salai Tier Megapolis
📌 Assistant Manager Debt Management Serv Chennai
🏢 Bajaj FinServ
📍 Chennai
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