Job Description - Engineering Manager, AI

Engineering Manager, AI at Birdeye in Gurugram, India - Apply now

R&D;

Full-time

description

Position Overview:

The GenAI Engineering Manager will be responsible for leading and managing a team of AI developers, data scientists, and engineers to design, develop, and deploy AI-powered software solutions. This role requires a deep understanding of AI technologies, robust project management skills, and the ability to collaborate effectively with cross-functional teams.

What You'll Do:

Join a fast-moving AI team building the intelligence layer of Birdeyes Insights product where customer signals get turned into decisions our customers act on. Youll report to the Director of Engineering and be a key leader shaping how AI shows up across the platform. Whether its leading the team behind AI Insights Recommendations and AI-powered Custom Reports, partnering with Product to turn fuzzy ideas into shipped GenAI features, architecting RAG and agentic pipelines that run reliably at multi-tenant SaaS scale,



or mentoring engineers and data scientists into the next generation of AI leaders at Birdeye youll bring your technical depth and leadership to bear on it all. From setting the technical direction for how the team builds and evaluates LLM-powered systems, to owning the roadmap end-to-end with Product, staying close enough to the code to unblock your team when it counts, and representing Insights AI in the conversations shaping Birdeyes broader AI strategy this role sits at the center of it all. Come join our exciting team as we redefine Customer Experience Management. Rapid iteration, collaboration, and passion is what drives innovation within Birdeye.

Primary Skills:

Team Management, Project Management, Agentic AI, Gen AI, LLM s, NLP, AI/ML, RAG, Data Science, AWS/GCP, API Deployment for SAAS

Roles & Responsibilities:

Team Leadership
- Provide leadership and mentorship to a team of Agentic AI/AI/ML professionals.
- Foster a

📌 Engineering Manager (Gurugram)
🏢 Birdeye
📍 Gurugram