Senior Mainframe Systems Programmer Hardware

Position Summary

Provide premium Mainframe Hardware system programming support and services to Ensono mainframe clients.

The successful candidate will be responsible for configuration of mainframe hardware equipment such as HCD and IOCP. During new client migrations, the Systems Programmer will be a point person for configuring client environments within Ensono data centers to mimic existing client environment. Will serve as an escalation point for mainframe hardware issues such as failed Tape Drives, offline devices, and Call Home. The associate will perform software and hardware refreshes, customer migrations and daily customer support.

Key Areas of Focus for this Role
- Fulfill customer service requests for mainframe customers in a timely manner as they pertain to Mainframe hardware components
- Define (GEN) mainframe equipment to be connected to Mainframe CPU
- Support existing mainframe equipment for functionality, break/fix, and upgrades
- Be able to support multiple client hardware upgrades and data center migrations.




- Provide primary support for reported problems related to Mainframe hardware and related software products
- Evaluate client systems for migrating into Ensono data centers
- Evaluate proposed solutions for supportability
- Provide support on 24 x 7 x 365 basis across multiple time zones.
- Provide key support for customer migration services (recent customer transitions) as they pertain to Mainframe hardware and related OEM software products.
- Provide primary support for reported problems related to Mainframe Hardware components
- Research and evaluation of new software and hardware products, assisting team members and other areas with technical questions and problem resolution.
- Communicate to both customer and management the status of issues at intervals during resolution process.
- Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
- Assist t

📌 Senior Mainframe Systems Programmer zOS Hardware (Chennai)
🏢 Ensono
📍 Chennai