- As a People Operations SrAdvisor ,You will be part of the team that is the first point of contact for employees and leaders, helping them solve HR queries online, on the phone or on site
- Whether their issue is big or small, our people should feel cared for just the same and your role is making sure they have a great experience when they reach out to HR
- You will join the People Operations Advisory team with the current HR service delivery model, processes and technology
- Your role as a People Operations Advisor will be to solve the HR-related queries of our employees and managers and make sure their interaction with HR results in a great experience
- Own to resolution people s inquiries about HR policies and procedures, like compensation, benefits, performance management, leave, payroll and HR applications, and other matters related to the employee lifecycle
- Respond to our employees and managers through a variety of channels (HR case management, phone, email, live chat) Guide employees and managers in using self-service in Workday and other HR systems,



to facilitate technology adoption Promote the usage of the employee HR Portal by providing guidance on HR knowledge content, such as global & local HR policies, How-To, etc
- Manage HR data quality and perform transactions in Workday and other HR applications Work together with People Partners and functional specialists to solve complex queries Prepare and handle HR documentation Coordinate and administer onboarding and offboarding processes Support improvement activities to simplify and standardize the HR processes Deliver on high employee satisfaction, accuracy, and timeliness
- As an SME you will furthermore support the delivery of the HR Cycle with administrative tasks related to onboarding, Employee life cycle, job moves, exit, etc
- Knowledge of local labor law would be beneficial Experience working with HR systems, preferably Workday, workday case management & Process Optimization
- Strong communication and

📌 People Operations (Bengaluru)
🏢 APM Terminals
📍 Bengaluru