ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

Further information at ZEISS India .

Roles & Responsibilities
- Responsibility for implementing and operating the supported solutions within the DevOps team
- Ensuring implementation that stays close to the standard in order to avoid technical debt and make optimal use of platform enhancements
- Developing high-quality, sustainable solutions with a forward-looking view across the entire product lifecycle
- Responsibility for the security of the products and solutions to be supported
- Close collaboration across teams and products with other ServiceNow product teams
- Active contribution as a central part of the DevOps product team, including the integration of connected products and systems
- Use AI technologies to fulfill role responsibilities, improve development, automate tasks, and enhance efficiency and quality
- Explore, evaluate,



and empower the adoption of new AI technologies within the product team and the broader ServiceNow platform
- Implementation of enterprise-grade ServiceNow ITOM solutions (Visibility, Health, Event Management)
- Configuration (event ingestion, correlation, alerting, workflows)
- Integration with monitoring tools, cloud platforms, and external data sources
- Improve CMDB data quality, discovery patterns, and service mapping accuracy
- Aligning ITOM with HAM and SAM for asset transparency

Education & Work Experience
- Completed a degree in computer science.
- 5+ years of qualified experience and proven success as a ServiceNow Application Specialist / Developer.
- Strong practical and theoretical knowledge of ITOM (Visibility, Health, Event Management), HAM, and SAM
- Proven experience in Event Management implementation projects
- Solid experience with CMDB, Discovery, and Service Mapping concepts
- Sound knowledge of JavaScr

📌 Senior Software Engineer ServiceNow-5 (Bengaluru)
🏢 Zeiss Pharmaceuticals
📍 Bengaluru