As a People Operations Advisor ,You will be part of the team that is the first point of contact for employees and leaders, helping them solve HR queries online, on the phone or on site. Whether their issue is big or small, our people should feel cared for just the same and your role is making sure they have a great experience when they reach out to HR.

You will join the People Operations Advisory team with the new HR service delivery model, processes and technology. Your role as a People Operations Advisor will be to solve the HR-related queries of our employees and managers and make sure their interaction with HR results in a outstanding experience.

Own to resolution people s inquiries about HR policies and procedures, like compensation, benefits, performance management, leave, payroll and HR applications, and other matters related to the employee lifecycle.

Respond to our employees and managers through a variety of channels (HR case management, phone, email, live chat)

Guide employees and managers in using self-service in Workday and other HR systems,



to facilitate technology adoption

Promote the usage of the employee HR Portal by providing guidance on HR knowledge content, such as global & local HR policies, How-To, etc.

Manage HR data quality and perform transactions in Workday and other HR applications

Work together with People Partners and functional specialists to solve complex queries

Prepare and handle HR documentation

Coordinate and administer onboarding and offboarding processes

Support improvement activities to simplify and standardize the HR processes

Deliver on high employee satisfaction, accuracy, and timeliness.

You will furthermore support the delivery of the HR Cycle with administrative tasks related to onboarding, Employee life cycle, job moves, exit, etc.

Knowledge of local labour law would be beneficial

Experience working with HR systems, preferably Workday and workday case management.

Strong communication and problem-solving skills, ab

📌 People Operations (Bengaluru)
🏢 APM Terminals
📍 Bengaluru