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Business Descriptor
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions.. Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC’s international network and broad range of market leading banking products and services.
Job Introduction




The BCO function will complete tasks currently owned by multiple actors including Credit Analysis Unit, Credit Analysts, and RMs in the management of the first line credit risk responsibilities including structuring, credit analysis and rating recommendation, client credit monitoring tasks, credit terms and docs negotiation with WCMR and clients acting as a single handoff from a RM to the BCO for all C&L; tasks, creating a single control point. The function will be client facing and customer service orientated.
Principal Responsibilities

Responsible for the delivery of BCO tasks in line with agreed OKRs, SLAs and KPIs
Own the end-to-end Credit & Lending servicing journey, ensuring a seamless and efficient process for customers and internal stakeholders
Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk
Continuo

📌 Client Relationship Support Manager (India)
🏢 HSBC Global Services
📍 India