Role overview & Key responsibilities:
We are looking for a proactive and detail-oriented Renewals Intern to support our Customer Success team in managing client renewals, ensuring timely follow-ups, and maintaining strong customer relationships. This role offers hands-on exposure to client communication, sales operations, and revenue retention strategies.
Key Responsibilities:
Assist in tracking upcoming and overdue contract renewals
Coordinate with clients for renewal discussions and follow-ups
Support in preparing renewal proposals, quotations, and documentation
Maintain and update renewal data in CRM systems
Work closely with internal teams (Sales, Operations, Finance) for smooth execution
Support in improving renewal processes and reporting metrics

Requirements
What we're looking for:

Currently pursuing or recently completed a degree in Business, Management, or related field
Strong communication and interpersonal skills
Good organizational and time management abilities
Basic understanding of sales/customer success processes is a plus




Proficiency in MS Excel and/or CRM tools is preferred
Self-driven with a willingness to learn and take initiative
Culture Fit: Must align with PadCare’s values – Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation.
Work Mode: Full-time; based in Pune

Advantages
What You will Learn:
End-to-end renewal lifecycle management
Client communication and negotiation basics
Data tracking and CRM handlingRevenue retention and customer success strategies
Why Join us:
Compensation: Competitive stipend in line with industry standards
Growth Path: With this experience, you can grow into roles such as Customer Success Renewals Specialist as PadCare expands globally.
Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduc

📌 Customer Success Renewals Intern (India)
🏢 PadCare Labs
📍 India