About the job

? Infrastructure & Security Operations Engineer

?Location: Vadodara (HQ)

Reporting To: Chief Technology Officer

About 22North
22North by Phonon builds enterprise communication, customer engagement and operational platforms powering airlines, financial institutions and enterprise customers worldwide.

Our platforms process millions of customer interactions every month through WhatsApp, Voice, Email, Mobile Apps, APIs and AI-driven workflows.

We are looking for a hands-on Infrastructure & Security Engineer who enjoys building, operating and continuously improving enterprise infrastructure.

This is an engineering role with ownership - not a project management role.

Role Overview
As the Infrastructure & Security Operations Engineer, you will own the day-to-day operation, security and reliability of the company's enterprise infrastructure.

You will be responsible for ensuring that our networks, servers, firewalls, office infrastructure and security systems remain secure, reliable and available.





You will work closely with Engineering and the Systems Reliability Engineering (SRE) team to ensure our production platforms operate efficiently.

This is a hands-on role. We expect you to lead by doing.

Key ResponsibilitiesInfrastructure Operations
Manage enterprise LAN, WAN, Wi-Fi and Internet connectivity.
Configure, maintain and troubleshoot switches, routers, firewalls and VPNs.
Install, configure and maintain Linux and Windows servers.
Manage physical servers, storage, backup systems and office IT infrastructure.
Administer Google Workspace, DNS, SSL certificates and enterprise IT services.
Maintain server rooms, racks, power, cooling and infrastructure assets.

Security Operations
Monitor firewall logs and security events daily.
Manage endpoint security, antivirus and access controls.
Administer VPNs and identity & access management.
Perform vulnerability remediation and security patching.
Maintain infrastructure security documentation and operationa

📌 Infrastructure & Security Operations Engineer (Vadodara)
🏢 phonon, automating outcomes
📍 Vadodara