Company Description Zimson - India is a growing India-based company operating in the retail and online sales sector, serving a diverse customer base across the country. The organization focuses on delivering quality products and a reliable purchasing experience through both digital and physical channels. Team members are encouraged to build long-term customer relationships and support the company’s reputation for responsive service. Zimson offers opportunities for career development in sales, customer support, and e-commerce operations. The Coimbatore location provides a collaborative work workplace for professionals interested in retail and online business growth.
Role Description The Online Sales & Relationship Executive role is a full-time, on-site position based in Coimbatore. The role involves managing online customer inquiries through phone, email, chat, and social media, guiding customers through product selection, and assisting with order placement. The executive will follow up on leads, maintain customer records in the company’s systems,



and support online promotions and campaigns. Daily responsibilities include resolving customer issues, coordinating with internal teams on inventory and logistics, and ensuring timely communication and order fulfillment. The role also requires tracking sales performance, providing feedback on customer trends, and contributing to initiatives that improve the overall online customer experience.
Qualifications
Candidates should possess strong communication and interpersonal skills to engage with customers and build lasting relationships.
Candidates should possess basic digital literacy and comfort working with online platforms, e-commerce tools, and CRM systems.
Candidates should possess sales and negotiation abilities, along with a customer-centric mindset focused on service quality.
Candidates should possess problem-solving skills and attention to detail for handling orders, queries, and customer concerns accurately.
Relev

📌 Online Sales (Coimbatore)
🏢 Zimson - India
📍 Coimbatore