IT Administrator – Office IT & Device Support

OVERVIEW

We are looking for a proactive and process-driven IT Administrator who will act
as the single point of ownership for managing and supporting all office IT
devices, employee endpoints, office networks, and day-to-day SaaS administration
across multiple locations.

This role is designed for a single individual responsible for managing 100+
devices across offices, ensuring smooth IT operations, well-maintained assets,
and reliable support for all employees. The focus is on building organised,
well-documented, and automated processes instead of ad-hoc manual operations.

KEY RESPONSIBILITIES

1. LAPTOP & ENDPOINT MANAGEMENT

* End-to-end lifecycle management of employee laptops (provisioning to
decommissioning)
* Standard device setup: OS installation, antivirus, and required business
applications
* OS patching, firmware updates, and routine device health checks
* Application installation support and USB/peripheral device management
* Day-to-day troubleshooting and hardware issue resolution for employees

2.



ASSET LIFECYCLE MANAGEMENT

* Recent employee onboarding (laptop and accessories allocation)
* Maintain asset inventory mapping (User – Device – Location), including
network devices per site
* Employee exit process (data wipe, asset recovery, reassignment)
* Maintain an up-to-date, well-documented asset registry

3. OFFICE IT & NETWORK MANAGEMENT (ALL LOCATIONS – PUNE, MUMBAI, NASHIK)

* Own and manage all network devices across all office locations: routers,
switches, firewalls, WiFi access points, and modems
* Manage office LAN/WiFi setup, configuration, and IP/network documentation
* Maintain a complete inventory of all network devices per location as part of
the asset registry
* Manage office IT equipment: printers, monitors, conferencing devices, and
accessories
* Ensure network uptime and resolve connectivity issues across all sites
* Vendor coordination for ISP, network hardware purchase, AMC, and repairs

📌 Desktop Support Engineer (Mumbai)
🏢 Leapswitch Networks
📍 Mumbai