JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Transforming to the Workspace Team of the future
- Commitment to deliver the best level of service every time through obsessive level of attention detail
- Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workspace Experience team to allow for onward sharing with LOBs
- Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace
- Ensure there is a highly proactive, responsive, dynamic and agile team
Client/Stakeholder Management (in support of the Site lead)
- Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
- Deliver an exceptional quality of service to the Client, as reflected by Client feedback
Leadership / Staff Management
- Actively encourage an setting that supports teamwork, co-operation, service and performance excellence and personal success
- Proactively manage the team to deliver Delight
- Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors
Operations Management
- Functional operational control to deliver excellence every time
- Implement service tasks, procedures and policies and measure performance
- Review and spot-check suppl
📌 Facility Manager (Mumbai)
🏢 JLL
📍 Mumbai