We are looking for an experienced Zoho One Project Manager to lead end -to -end implementation and enhancement projects across Zoho applications. The role involves project planning, coordination with key users, managing cross -functional teams and ensuring successful delivery aligned with business needs.

Key Responsibilities

1.Project Management & Coordination

- Lead and manage Zoho One implementation projects and guide project team members.

- Coordinate with key users, internal teams and external partners.

- Plan project scope, timelines, deliverables and resources.

- Track project progress, manage risks, resolve issues and handle escalations.

- Ensure project milestones are met and provide regular status reports to management.

2.Client & Stakeholder Management

- Act as the primary point of contact for clients and stakeholders.

- Conduct regular client meetings to share updates and gather feedback.

- Maintain strong client relationships and ensure alignment of expectations.

3.Business Requirements & Design

- Work with users to understand business processes and map them to Zoho modules.

- Review and approve solution designs and specifications.

- Ensure delivered solutions meet business needs and quality standards.

4.Risk & Escalation Management

- Identify project risks early and implement mitigation strategies.

- Handle escalations promptly to minimize impact on project delivery.

- Maintain transparent communication on risk items with stakeholders.

5.Team Collaboration & Performance

- Allocate and assign tasks based on team capacity and project priorities

- Review work outputs for accuracy, quality, and timely delivery.

- Oversee timesheet submissions and approvals.

- Work closely with development, QA, design and operations teams.

6.Training & Change Management

- Identify user training needs and manage training programs.

- Support change management to ensure smooth adoption of Zoho One solutions.

Qualifications:

- 4+ years of project management experience or atleast 2 years of development & 2 years of project management.

- Experience implementing Zoho apps (CRM, Books, Creator, Analytics, etc.)

- Zoho certifications (CRM, Books, Creator, etc.) are an advantage.

- Robust understanding of business processes (Sales, HR, Finance, Operations).

- Experience in integrations, data migration, change management and user training.

- Excellent communication, stakeholder management and team leadership skills.

- Flexible with shift timings.

- Immediate Joiners are preferred

- Onsite only.

- Multilingual candidates who can speak English, Hindi, Kannada, or Malayalam are preferred.