The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your prospect to do inspiring work that makes a difference—every day.

As a Convo & Agentic AI Developer - Associate 2, you will engage in designing and implementing AI systems that transform raw data into actionable insights, driving business growth and informed decision-making. Within our Technology Consulting practice, you will apply your skills in data, algorithms, and software engineering to build scalable AI and Machine Learning solutions. As an Associate, you will focus on learning and contributing to client projects, developing your skills and knowledge to deliver quality work.



You will be expected to adapt to diverse client needs and team dynamics, using these experiences as opportunities for growth.

In this role at PwC Acceleration Center India, you will take ownership of your development, actively seeking feedback and applying a learning mindset. You will gather information from various sources to analyze facts and discern patterns, building commercial awareness and understanding how the business operates. By upholding professional and technical standards, you will contribute to the success of your team and clients, while building a personal brand that opens doors to future opportunities.

Responsibilities

Design, build, and maintain intents, entities, dialog flows, and NLU models for voicebots/chatbots on one or more CCaaS platforms (e.g., NICE CXone, Genesys Cloud, Amazon Connect, Five9, Avaya, Twilio Flex).
Configure and tune IVR call flows, DTMF/ASR grammar, barge-in, and voice biometrics settings for o

📌 Convo & Agentic AI Developer -Associate 2 (Bengaluru)
🏢 PwC Acceleration Center India
📍 Bengaluru