Job Role: IT Network Support Engineer

Experience: 5–8 Years
Location: Palghar, Maharashtra
Department: IT Infrastructure / Network Operations

Role Overview:

We are seeking a skilled IT Network Support Engineer responsible for managing enterprise network infrastructure, ensuring system uptime, and handling security operations. The role involves hands-on experience with firewalls, servers, virtualization, and troubleshooting network-related issues across corporate environments.

Key Responsibilities:

Network & Infrastructure Management

- Administer and maintain LAN, WAN, and WLAN networks ensuring high availability and performance

- Configure and manage network devices including routers, switches (Cisco), and wireless infrastructure

- Implement and troubleshoot VLANs, routing protocols (OSPF, BGP, EIGRP), and switching technologies

- Monitor network performance and proactively identify bottlenecks or vulnerabilities

Firewall & Security Management

- Configure and manage firewalls (Sophos, Checkpoint) including NAT, VPN, and security policies

- Implement and maintain IPS/IDS, DMZ architecture, and SSL/TLS inspection rules

- Monitor network traffic using tools such as Wireshark, Nmap, and SolarWinds

- Investigate security incidents, perform root cause analysis, and implement corrective actions

Server & System Administration

- Install, configure, and maintain Windows Server (2012 R2 / 2016) environments

- Manage Active Directory infrastructure including GPO, LDAP, FSMO roles, and replication

- Administer core services such as DNS, DHCP, and backup systems

- Handle virtualization platforms like Hyper-V and VMware

VPN & Remote Access Management





- Configure and support VPN solutions including IPsec, SSL, and Site-to-Site VPNs

- Manage secure remote access for users and troubleshoot connectivity issues

IT Operations & Support

- Perform routine hardware and software maintenance across systems

- Provide L2/L3 support for network and system-related incidents

- Follow ITIL processes including incident management, change management, and patch management

- Maintain documentation for network configurations, processes, and troubleshooting guides

User & System Support

- Support Office 365 configuration and user management

- Configure and troubleshoot email systems and end-user connectivity

- Provide technical support for hardware, OS (Windows/Linux/Mac), and network issues

Required Skills & Competencies:

- Strong knowledge of networking concepts (OSI Model, TCP/IP, VLANs, Routing Protocols)

- Hands-on experience with firewall configuration (Sophos/Checkpoint preferred)

- Proficiency in Windows Server administration and Active Directory

- Experience with network monitoring and security tools (Wireshark, SolarWinds, Nmap)

- Knowledge of virtualization technologies (VMware, Hyper-V)

- Familiarity with Office 365 administration

- Strong troubleshooting and analytical skills

Preferred Qualifications:

- Bachelor’s degree in Computer Engineering / IT or related field

- Certifications such as CCNA / CCNP / Microsoft Certified / Security certifications are an advantage

- Experience in corporate or enterprise IT environments

Key Attributes:

- Robust problem-solving mindset with attention to detail

- Ability to work in a fast-paced, multi-user environment

- Good communication and documentation skills

📌 Sr. Engineer - IT Service (MIDC)
🏢 Recognized
📍 MIDC