JOB Description for Server Hardware Management

Customer Name BSE LTD

LOCATION Mumbai

DOMAIN Hardware

Level (L1/L2/L3) L1

Required Relevant Domain Experience 2-3 Years relevant experience

Job Type (Onsite/Remote) Onsite

Shift details (General/ 24X7) Onsite support 24 X 7

Qualification B.E./Diploma/BSC/BTech (No education gap, Full time)

1. B.E. / Diploma [ In Computers Science, IT ,

Electronics & Telecommunication ] [ Civil and

Mechanical not preferred]

2. B.Sc. -IT

3. BCA or MCA [ Full time course from reputed

University]

4. No gap in education [ Passing year for S.S.C , H.S.C.

and Degree/Diploma to be mentioned]

Certifications Required if ANY Relevant Certification (Preference)

Specific Remarks/Requirement by

customer Server Hardware support with basic troubleshooting skills

and expertise in part replacement

Role Purpose

Server Hardware support with basic troubleshooting skills and expertise in part replacement

JOB RESPONSIBILITIES

1) Proactive Monitoring of all the servers using BSE tools

2) CPU & Memory utilization & monitoring.

3) Expertise in part replacement of Server hardware

4)



Respond to and own Incident till resolution

5) Engage customer contracted hardware and software support vendors to facilitate incident

resolution

6) Work with customer support teams to review & resolve incidents

7) Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or

involvement of third party vendor is required.

8) Raid and iLO configuration of HPE server

9) Correlate related incidents together into a problem ticket and manage through the problem

management process

10) Implement best practice configurations relating to specific vendor recommendations

11) Basic Server hardware troubleshooting

12) Server hardening as per the policy recommendations by BSE

13) Server Inventory Management

Technical Skills/Knowledge Requirement

1) Expertise in part replacement of Server hardware (Must)

2) Raid and iLO configuration of HPE server (Must)

3) Basic Server hardware troubleshooting (Must)

4) Server Inventory Management (Valuable to Have)

📌 Server Hardware Engineer (Mumbai)
🏢 Important Group
📍 Mumbai