21 Aug
|
lemon tree hotels
|
Thane
21 Aug
lemon tree hotels
Thane
Company Description Lemon Tree Hotels Limited (LTHL) is one of the largest hotel chains in India, operating, owning, leasing, and franchising properties across upscale, upper-midscale, midscale, and economy segments. The group’s portfolio spans seven brands—Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select, and Keys Lite—offering diverse options for guests and career paths for team members. Since opening its first 49-room hotel in 2004, LTHL has grown to a network of over 270 hotels, including more than 130 operational properties and over 130 new hotels in the pipeline. Over 7,700 employees work together to deliver a refreshingly different experience to guests every day, creating a dynamic and growth-oriented work environment for hospitality professionals. To learn more, potential applicants can visit lemontreehotels.com or contact Central Reservations at +91-(phone hidden).
Role Description The Front Office Associate role is a full-time, on-site position based at a Lemon Tree Hotels property in Thane.
The role involves welcoming guests upon arrival, managing check-in and check-out processes, handling room allocations, and ensuring all front desk transactions are accurate and efficient. Daily responsibilities include answering phone calls, responding to guest inquiries, coordinating with housekeeping and other departments, and maintaining clear and courteous communication at all times. The Front Office Associate supports guests with reservations, local information, and service requests while upholding Lemon Tree Hotels’ standards of guest care and professionalism. This position requires a solid customer focus, attention to detail, and the ability to work in shifts, including weekends and holidays, as part of a collaborative front office team.
Qualifications
Strong customer-facing skills, including Customer Service and Receptionist Duties, with a focus on creating positive guest experiences.
Front office operational
📌 Front Office Associate (Thane)
🏢 lemon tree hotels
📍 Thane