As a Senior Service Reliability Engineer (SRE) you will take a multifaceted approach to ensure technical excellence and operational efficiency within the infrastructure domain. Specializing in reliability, resilience and system performance, you take a lead role in championing the principles of Site Reliability Engineering. By strategically integrating automation, monitoring and incident response, you facilitate the evolution from traditional operations to a more customer-focused and agile approach. Emphasizing shared responsibility and a commitment to continuous improvement, you cultivate a collaborative culture, enabling organizations to meet and exceed their reliability and business objectives.
Job responsibilities
You will improve site reliability by building mechanisms/architectures that enable fault tolerance and faster median time to respond and median time to detect.
You will drive the integration of observability automation into the CI/CD pipeline.
You will handle production incidents, manage incident communication with clients and draft root cause analysis documents.




You will monitor performance of production systems and improve their scaling to ensure business goals are met within expected SLA and SLO metrics.
You will work closely with application development teams as advisors on improving system reliability and assisting in implementation for reliability improvements.
You will improve system observability across multiple facets such as logging and metrics, reducing false alarms to eliminate unnecessary toil and improving process efficiency.
You will implement chaos engineering practices as necessary to test system reliability, setting up processes for such testing to be done regularly .
You have a transparent understanding of client goals and business needs and setting direction for site reliability in line with the same, e.g.: Achieving application availability with minimum/no disruption (99.999%) if necessary for business.
Job qualifications
Technical Skills

📌 Site Reliability Engineer (Bengaluru)
🏢 ThoughtWorks
📍 Bengaluru