Experience: 5+ years
Location: Mumbai, Bangalore & Chennai
Primary Skills : AVD & Cloud PC

Provide Level 2/Level 3 operational support for Microsoft Windows 365 Cloud PC and Microsoft 365 environments.
Strong understanding of Windows 365 Cloud PC, Microsoft Intune, Microsoft Entra ID, Microsoft 365 Admin Centre, and Azure fundamentals.
Deploy, configure, and manage Microsoft Windows 365 Cloud PCs.
Create and manage Cloud PC provisioning policies, network connections, and image configurations.
Manage Cloud PC user assignments, license allocation, and group-based access through Microsoft Entra ID.
Monitor Cloud PC performance, availability, service health, and user experience.
Troubleshoot Cloud PC provisioning failures, connectivity issues, identity/authentication issues, application access issues, and user-reported incidents.
Manage Cloud PC images, gallery images, custom images, language settings, and provisioning policy image selection.
Understand Windows 365 network models such as Microsoft Hosted Network and Azure Network Connection,



including Entra Join and Hybrid Entra Join scenarios.
Basic understanding of RDP Short path, RDP Multipath, Windows App client, DNS, VPN/ExpressRoute, Azure networking, firewall, and endpoint connectivity requirements.
Perform Cloud PC lifecycle activities including provisioning, resizing, reprovisioning, restore, and deprovisioning as per business requirements.
Administer Microsoft Intune for Windows device management, compliance policies, configuration profiles, endpoint security policies, and security baselines.
Implement and support Windows Autopilot, Windows Update for Business, patch management, and endpoint compliance reporting.
Manage Microsoft Entra ID users, groups, devices, administrative roles.
Review the Cloud PC workplace and provide Service Improvement Plans to improve performance, security, compliance, and user experience.
Monitor Cloud PC health, analyse logs and alerts, maintain operational dashboards, and perfo

📌 CONSULTANT (Pune)
🏢 Atos
📍 Pune