?
Hiring: L1.5/L2 Support Engineer – AS400 + COBOL

? Location:
Bangalore

?
Experience:
6+ Years

?
Work Mode:
Hybrid

?
Shift:
24×7 Rotational Shifts

We are looking for an experienced
L1.5/L2 Support Engineer
with robust hands-on experience in
AS400/iSeries, COBOL, DB2 and CL
to support enterprise legacy applications.

? Key Responsibilities
- Troubleshoot and resolve application issues in a production support environment.
- Analyze incidents, identify recurring issues and spot application trends.
- Work on
AS400/iSeries
applications and support COBOL-based systems.
- Perform
DB2 querying and basic SQL/data analysis
.
- Work with
CL/CLLE commands
for troubleshooting and operational activities.
- Support
WINS, nightly jobs and policy data processing
after onboarding.
- Monitor application performance using tools such as
Dynatrace / IBM monitoring tools
.
- Document incidents,



resolutions and technical procedures.
- Coordinate with users and technical teams to resolve production issues.

? Required Skills

✅ AS400 / iSeries / IBM i

✅ COBOL

✅ DB2 / DB2 SQL

✅ CL / CLLE

✅ Application / Production Support

✅ Troubleshooting & problem-solving

✅ Good communication skills

✅ Willingness to work in 24×7 rotational shifts

? Good to Have

⭐ WINS application experience

⭐ Insurance domain experience

⭐ Legacy AS400 application support

⭐ Dynatrace / IBM application monitoring tools

⭐ Experience with batch/nightly jobs and policy processing

? Shift Requirement

24×7 rotational coverage, including
7 AM – 7 AM coverage
. Weekend support may be required.

📌 Level 2 Support Engineer (Bengaluru South)
🏢 Populace World Solutions
📍 Bengaluru South