Roles & Responsibilities:
- Provide facilitation to projects and manage continued sustenance to QMS
- Conduct SQA reviews and ensure process compliance in project
- Conduct QMS trainings
- Collect and report metrics data from projects
- Review / write assigned processes / CRs
- Participate in senior management review of projects
- Participate in innovation program as Innovation facilitators for delivery and enabling function
- Participate in conducting ideation session|
- Mentor PMs to in identifying risks,- data analysis, innovations etc.
- Conduct QMS trainings
- Collect and report metrics data from projects
- Review / write assigned processes / CRs
- Ensure an setting of Zero surprises by identifying risks while conducting reviews and highlight to Delivery and Delivery Excellence leadership
- Follow up with projects to ensure closure of action items of CSAT, Escalations/Complaints




- Participate in Project team meetings
- Participate in Project Causal Analysis meetings
- Ensure formal Configuration Management of QMS documents and other documents
- Ability to proactively call out issues and risks and provide solutions
- Provide guidance to project teams on the relevant software engineering and project management practices for optimum results
- Ensure best practices are captured and shared in organization
- Work closely with PMs, SPMs and ADMs to ensure the right models are implemented for engagements
- Articulate contractual risks and work with senior management to mitigate the same
- Drive improvements for the respective BU
- Strong facilitation skills with an ability to respond to immediate and urgent requests

📌 SQA Lead Analyst (Noida)
🏢 IRIS SOFTWARE
📍 Noida