21 Aug
|
Relatient
|
Pune
Description
At
Relatient
, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative and inclusive culture.
Your Role at Relatient:
We’re seeking an
Implementation Analyst
to join our team. Our office is in
Amar Tech Park
and brings an amazing culture where we focus on work that makes a difference.
How You’ll Make an Impact:
- Serve as a trusted partner to clients by configuring, implementing, and supporting Relatient solutions while delivering exceptional customer experience.
- Troubleshoot application issues, gather technical requirements, and collaborate with Engineering and internal teams to drive successful resolutions.
- Manage customer implementations and support requests, communicate proactively, maintain accurate documentation, and ensure timely follow-through on client needs.
What You Bring:
- Bachelor's degree in Computer Science, B.E./B. Tech,
Computer Engineering, or equivalent work experience in lieu of a degree is required.
- 2+ years of experience in software consulting, product implementation, customer support, or a related technical role.
- Robust analytical, problem-solving, and communication skills with the ability to effectively explain technical concepts to both technical and non-technical audiences.
- Working knowledge of software testing methodologies, SQL, debugging, APIs, and tools such as Postman is preferred. Automation or scripting experience is a plus.
- Experience working within the healthcare technology industry is preferred.
Mindsets That Matter:
We always look for ways to grow and take pride in what we do. You'll thrive here if you:
- Act with purpose, focus, and accountability
- Collaborate across teams and communicate clearly
- Keep innovating and automate what slows you down
Benefits Include (India):
- INR 5
📌 Implementation Analyst (Pune)
🏢 Relatient
📍 Pune