Engineer - Operations Support

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Role Overview
Required Skills & Qualifications

Technical Skills
Solid Full Stack Development experience:
Backend: Python, Java/Spring Boot
Frontend: React, Angular, Node Js
Expertise in API development (REST/GraphQL) and microservices
Hands-on with GenAI concepts:
LLMs, RAG pipelines, prompt engineering
Experience with cloud platforms (Azure / AWS)
Knowledge of CI/CD tools, containerization (Docker/Kubernetes):
Strong understanding of databases (SQL & NoSQL)
GenAI & Platform Awareness
Understanding of:
Model lifecycle (versioning, deployment)
Data ingestion & vector databases
AI reliability risks (drift, hallucination, bias)
Soft Skills
Robust problem-solving and RCA mindset:
Ability to work in high-pressure production support environment

📌 Engineer Operations Support 4a Bengaluru (India)
🏢 Genpact India
📍 India