Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
Your specific process area




Working in a shared service organization
Being a positive team player and influencing others
Process design and mapping, and business requirement gathering experience

Role SummaryA forward-looking role focused on innovation, emerging technologies, and future-ready TA solutions. Key Responsibilities

Future Tech & Innovation
Scan market trends and emerging TA technologies
Evaluate tools/vendors and features within/outside of current Technologies
Run demos and innovation pilots
Contribute to future roadmap planning

Project Delivery
Lead test-and-learn (especially AI-driven projects)
Support complex deployments and configurations
Drive end-to-end solution design

Skills & Experience
Experience in independently leading HR tech, product innovation project in a global organisation
Experience designing/ deploying AI technologies to large operations teams
Experience working with:
AI tools / a

📌 Technical Analyst Mumbai
🏢 Mondelēz International
📍 Mumbai