JOB DESCRIPTION

Join Chase, where you will have the prospect to make real innovative impacts to our customers and be part of a agile environment where every day brings current challenges and prospects.

As a Transactions Analyst within JPMorganChase, you will have a direct impact on our team and department, ensuring smooth and efficient transaction processes. You will leverage your knowledge of transaction management to identify and resolve issues, guided by established practices and procedures. Your role will involve providing management with data and analytics to assist with targeted coaching and mentoring of Specialists and enhancing customer experience. You will also be expected to think strategically, fostering innovation and team building. Your proficiency in artificial intelligence and automation will be crucial in optimizing our transaction processes. Furthermore, your ability to interpret and communicate data will help us make informed decisions that drive impact. Your role is essential in maintaining our commitment to providing top-notch service to our customers.





Job responsibilities
Gather data and create reports daily, weekly and monthly to contribute to business operations
Research and provide recommendations on performance error investigations, root cause, and resolution
Utilize artificial intelligence and automation technologies to optimize transaction processes and improve efficiency
Contribute to team projects aimed at innovating transaction management processes and enhancing customer experience
Assist in training and guiding team members on transaction processing and customer service best practices
Collaborate with internal business partners across LOB's to leverage technological activities

Required qualifications, capabilities, and skills
Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions
Familiarity with MIS and KPI reporting
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📌 Transaction Analyst Bengaluru
🏢 JPMorganChase
📍 Bengaluru