Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner.
Obtains client information by answering telephone calls, interviewing clients and verifying information.
Follow communication “scripts” while handling different topics.Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize prospects to up sell products when they arise.
Build sustainable relationships and engage customers by communicating the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative target.
Working Hours: UK Shift
Work Location: In person
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Lead Generation Executive Faizabad
🏢 VATSALYA DIGITAL DATA SOLUTIONS
📍 Faizabad
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