Microsoft 365 Architect Job Description

Experience: 8+ years of Relevant
Location: Remote
Mode: Full time

Role Overview

We are seeking a highly skilled Microsoft 365 Architect to design, implement, and optimize enterprise-grade digital workplace solutions built on the Microsoft 365 ecosystem.

This role will be responsible for driving architecture, governance, security, and adoption strategies across collaboration, identity, and productivity platforms.

Scope of responsibilities – according to the contract
- Assess client needs and recommend appropriate Microsoft 365 solutions.
- Plan and execute migrations to Microsoft 365 environments.
- Configure and customize Microsoft 365 services including SharePoint, Teams, OneDrive and Exchange Online.
- Acts as the primary contact for service escalations and issues troubleshooting, providing second level support and coordinating with third-level MS specialists. Resolves client connectivity, client software distribution, and mobile installation issues using Microsoft 365 support tools to investigate Office 365 service reports,



auditing logs and third-party service reports.
- Performs ongoing administration and account maintenance of the Microsoft 365 tenant, reflecting the ability to solve problems quickly, develop workflow and processes for operation teams, and automate processes through writing and maintaining custom PowerShell scripts to remediate any open issues.
- Provide ongoing support, troubleshooting, and training to end-users.
- Ensure compliance with security, governance, and data protection policies.
- Document processes, create user guides, and deliver training sessions.
- Stay current with Microsoft 365 updates, features, and best practices.

Key Responsibilities

1. Architecture & Strategy
- Design end-to-end M365 architecture including:
- Microsoft Teams
- SharePoint Online
- Exchange Online
- OneDrive
- Define Digital Workplace strategy aligned to business goals
- Create reference architectures, design st

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