We are seeking a skilled Voice AI Engineer to develop, integrate, and support intelligent voice-based applications for web and telephone environments.

The role focuses on building reliable conversational AI systems that can understand users, respond naturally, retrieve accurate information, handle multilingual conversations, capture leads, and connect with business applications. You will work across backend engineering, AI/LLM integration, voice technology, RAG, databases, APIs, and production infrastructure.

Key Responsibilities
- Develop and maintain AI-powered voice agents for websites and phone-based interactions.
- Build scalable and secure backend services and APIs using Python and FastAPI.
- Integrate LLMs, speech recognition, text-to-speech, telephony, and real-time communication APIs.
- Build RAG-based systems that allow AI agents to retrieve accurate and relevant information from business knowledge bases.
- Work with FAISS, FastEmbed, embeddings, vector search, and hybrid retrieval techniques.
- Develop complete knowledge-base workflows, including document ingestion,



processing, chunking, indexing, retrieval, and source validation.
- Implement techniques to improve response accuracy and minimise AI hallucinations.
- Develop multilingual conversational flows with context retention, persona management, routing, call-state management, and interruption handling.
- Build integrations for lead management, call history, transcripts, recordings, analytics, KPIs, and reporting dashboards.
- Design and maintain database-backed services using PostgreSQL and asynchronous database operations.
- Implement background jobs and object-storage solutions for application data, recordings, and other assets.
- Containerize applications and manage services using Docker and Docker Compose.
- Monitor production systems and investigate issues using logs, API traces, database records, transcripts, and service-health information.
- Develop automated tests to ensure reliability of A

📌 Voice AI Engineer (India)
🏢 Voicedots Infotech
📍 India