This person becomes the single owner of:
- Trainer sourcing and hiring
- Trainer onboarding and documentation
- Trainer allocation to projects
- Trainer performance management - can be done by QA or Training Coordinator
- Session quality monitoring- can be done by QA or Training Coordinator
- Backup trainer management
- Trainer payroll/invoicing coordination- Can be done by training coordinator
- Building trainer community and engagement
Key Responsibilities
1. Trainer Hiring & Evaluation
- Build a database of freelance trainers
- Source trainers from LinkedIn, communities, referrals, and job portals
- Conduct initial screening
- Verify certifications and industry experience
- Coordinate technical demo sessions
- Maintain trainer scorecards
2. Trainer Onboarding
- Trainer contracts and documentation
- LMS and platform onboarding
- Delivery SOP training
- Client expectation briefing
- Assessment guidelines