What are we looking for?

A person to drive team productivity, ensuring adherence to SLAs/TATs, maintaining quality standards, and implementing process improvements. The incumbent will manage operational workflows, monitor compliance, and lead stakeholder engagement while fostering team development.
What does the job entail?

Process Oversight:

Compliance & Regulation: Ensure adherence to pension laws, regulatory guidelines, and internal policies.

Stakeholder Engagement: Liaise with trustees, service providers, and regulatory bodies to maintain transparency and trust.

Reporting & Analysis: Prepare operational reports, monitor fund performance, and support financial audits.

Process Improvement: Identify inefficiencies and implement solutions to streamline operations.

Technology Integration: Support the adoption of pension administration systems and digital tools.
Work Experience

1-6 years in operations field
Essential Qualification

Graduation
Preferred Skills

Excel

Communication skills

📌 Associate Manager (Mumbai)
🏢 HDFC Life
📍 Mumbai