Role Overview

The Project Manager will be the single point of contact (POC) for various academic program at the university campus. This role is responsible for on-ground program execution, student engagement, and coordination between the university, faculty, and central delivery teams to ensure a seamless learning experience. The role demands strong ownership, operational rigor, and student-first thinking.

Key Responsibilities
1. Campus Operations & Program Execution
Act as the on-campus POC for various degree programs.
Ensure smooth execution of classes, labs, workshops, and industry sessions
Coordinate classroom readiness (digital boards, cameras, mics, internet) for live-streamed sessions
Monitor daily schedules, session attendance, and session start/end hygiene
2. Student Engagement & Support
Drive student onboarding including orientation, bridge courses, and LMS access
Serve as the first line of support for student queries related to academics, schedules, and program delivery
Track student participation, engagement, and early risk indicators (drop-offs, low attendance)
Proactively communicate key updates, timelines, and action items to students
3. Faculty & Stakeholder Coordination
Coordinate with on-campus faculty, visiting industry experts, and remote instructors
Support faculty with hybrid tools, session logistics, and classroom setup
Liaise with the central academic, employability, and operations teams
Escalate issues with clear context and proposed solutions
4. Academic & Compliance Hygiene
Ensure adherence to defined SOPs, academic calendars,



and delivery standards
Maintain records related to sessions, attendance, assessments, and audits
Support internal and external audits as required by the program
5. Employability & Experiential Learning Support
Support execution of employability modules, certifications, internships, OJT/WLP initiatives
Coordinate logistics for workshops, sector briefings, and career sessions
Act as a bridge between students and placement/employability teams
6. Reporting & Continuous Improvement
Share regular reports on program health: attendance, engagement, issues, and resolutions
Collect structured feedback from students and faculty
Recommend process improvements to enhance student experience and delivery efficiency

Required Skills & Competencies
Strong on-ground execution and ownership mindset
Excellent communication and stakeholder management skills
High comfort with technology-enabled learning environments
Ability to handle ambiguity and solve problems independently
Strong documentation and reporting discipline

Qualifications & Experience
Bachelors or Masters degree (Education, Management, Psychology, or related fields preferred)
2-5 years of experience in academic operations, student engagement, or campus management
Prior experience with ed-tech programs is a strong advantage

Success Metrics
Zero disruption in class delivery
High student attendance and engagement
Timely resolution of on-campus and academic issues
Positive student and faculty feedback
Compliance with SOPs and audit requirements

📌 Project Manager - University Operations (West Bengal)
🏢 TeamLease Edtech
📍 West Bengal