MaitreyaYog is looking for an experienced Customer Relationship Executive to manage client communication and handle inbound/outbound calling. The ideal candidate will have at least 1 year of experience in calling, customer handling, or telemarketing, with excellent communication skills and the ability to build strong client relationships.
Responsibilities:
- Make outbound calls to potential clients and respond to incoming calls.
- Explain MaitreyaYog’s services, courses, and consultation process clearly.
- Maintain follow-up schedules and track client progress in the CRM.
- Address client queries professionally and resolve concerns promptly.
- Work closely with the operations team to ensure smooth client onboarding.
Requirements:
- Minimum 1 year of experience in calling, telemarketing,
or customer handling.
- Robust verbal communication in Hindi and English (Marathi a plus).
- Confident, polite, and persuasive speaking skills.
- Good organizational skills and attention to detail.
- Basic computer knowledge for data entry and CRM usage.
Preferred:
- Experience in service industries like wellness, education, or consultancy.