Job Role:

Hiring for Customer Service Executive / Customer Support Executive for an Inbound Voice Process. The role involves handling customer queries over calls and providing prompt and effective resolutions while ensuring excellent customer experience.

Please send your CV to (phone hidden) (Malhar Ghoshal) and mention Reference Code "GB-1"

Key Responsibilities:

- Handle inbound customer calls and provide support
- Resolve customer queries in a timely and professional manner
- Ensure high levels of customer satisfaction & customer experience
- Maintain proper call etiquette and communication standards
- Follow company processes and quality guidelines

Skills Required:

- Excellent English communication skills
- Robust customer handling & problem-solving skills
- Basic computer knowledge




- Comfortable working in a BPO / Call Center / Voice Process
- Flexible for rotational shift / day shift

Eligibility Criteria:

- Freshers & Experienced candidates can apply
- Graduate / Undergraduate both eligible
- Experience in Customer Service / Customer Support / Inbound Calling / Call Center is a plus

Salary & Benefits:

- Fixed salary + attractive incentives
- Growth opportunities
- Professional and supportive work environment

Shift Details:

- Rotational Shift / Day Shift available

Please send your CV to (phone hidden) (Malhar Ghoshal) and mention Reference Code "GB-1"

📌 Urgent Hiring! Customer Service Executive | BPO Voice (Kolkata)
🏢 GrowBiva International
📍 Kolkata