- Handle inbound customer queries via calls.
- Achieve KPIs and CSAT.
- Answer questions regarding monthly invoices, process payments, adjust account plans, and explain charges.
- Upsell or cross-sell telecom products.
Preferred candidate profile
- 1+ year international BPO experience in voice process
- Graduation not mandatory
- Excellent communication and presentation skills.
- Flexible working in rotational / night shifts
Perks & Advantages
- Salary upto 5LPA
- Attractive Incentives
- Both Side Cab Facilities
- 5 Days Working
- 2 Days Rotational Offs
Interested Candidates can share their Contact details below-